July 21, 2014 - What value do you bring? Have you considered the tangible and intangible value that you bring to the work that you do or to the business you are in? The phrase "banking on" you are being counted on or depended upon. There is real power in these words in an era when reliability and service are at an all-time low in business. Focusing on delivering what you promise to deliver and then serving others beyond their expectations is why growth companies and high performance individuals excel. They embrace service and solutions with gusto because they know, for the most part, everyone else is screwing these areas up.
Take an MM&I Moment to consider your tangible and intangible value as it relates to service and solutions. How are you building share of mind with whom you work, serve and strive to impress? How are you inspiring share of wallet in people investing in you, your business, services and/or products? How are you instilling share of heart resulting in people believing you or what you do, cannot be realized in quite the same way anywhere else? CLICK HERE to view this pyramid developed by me and colleague J. Kevin Toomb Ph.D. on Customer Attraction/Retention. Consider how these factors play into your relationships with everyone with whom you do business including internal and external customers, co-workers, colleagues, and partners. You may just have an epiphany on ways to take your value to a higher level.
Synergized Quote of the Week
"Much ingenuity with a little money is vastly more profitable and amusing than much money without ingenuity." - Arnold Bennett
Yours in synergistic thinking,